Privacy Policy

1. Introduction

Creative Studio ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number when you submit a quote request or contact us.
• Project Details: Information about your business and project requirements.
• Communications: Any messages or files you send to us.

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, referring website.
• Device Information: Browser type, operating system, screen resolution.
• Cookies: We use cookies to remember your theme preference (light/dark mode).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes.
• Deliver and manage our services.
• Communicate with you about your projects.
• Improve our website and services.
• Comply with legal obligations.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our business (e.g., hosting providers, email services).
• Legal Requirements: When required by law or to protect our rights.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for 7 years for legal and accounting purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your data (subject to legal requirements).
• Objection: Object to processing of your data.
• Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at the email address below.

8. Cookies

Our website uses minimal cookies:

• Theme Preference: Stored in localStorage to remember your light/dark mode preference.

We do not use tracking cookies or third-party advertising cookies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Creative Studio
Email: brian@creativestudio.co.za